The Transportation
Security Administration (TSA) selected a team led by Lockheed Martin to provide services for the Transportation Worker Identification Credential (TWIC) Phase IV program under a task order-based contracting vehicle.
Developed in response to vulnerabilities within the nation's
transportation system, the TWIC program involves the rapid, nationwide
deployment of biometric identification cards.
Under the awarded task order, Lockheed Martin will enroll and
credential approximately 750,000 maritime workers at the nation's ports
within 16 months, with 1.1 million port worker enrollments anticipated by
TSA over the five-year contract period of performance. The TWIC Phase IV
program may be expanded beyond the port community to other modes of
transportation with a maximum of 6 million credentials to be issued under
the Phase IV contract. Workers enrolled through this initial task order
will be charged a fee of $137.25.
The Lockheed Martin-led team, which includes Daon, Datatrac, Deloitte
Consulting LLP, MAXIMUS, Inc., and LexisNexis Special Services Inc.,
developed a program that includes a call center and a Web site for
pre-enrollment, as well as the use of highly mobile enrollment stations,
delivering enrollment capability directly to participating port
transportation workers. The team also focused on offering TSA a solution
that stressed an early rollout of capability and involved maximizing
stakeholder outreach to achieve optimal efficiency and effectiveness during
the rollout.
TSA will remain responsible for security threat assessment for all TWIC
IV applicants. The previous phase of the program, TWIC III, involved
creating a prototype credential and completing the enrollment of a sampling
of transportation workers. During this phase, Lockheed Martin provided
system design services as well as the enrollment hardware and software;
Daon, a key team member, provided the identity management software and
system architecture support.